Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. Upload or insert images from URL. Months without interest, only with major participating bank cards issued in Mexico. . Each park has its own price for the photos pass. Photo Pass Xenses; Get my admission to Xenses. Traveling on business? I really had no idea of how to use them. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? You cannot paste images directly. Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Old Navy - Paseo del Carmen Shopping Mall. At the end of your stay, you can buy the photos at the store Tienda de Fotografia. The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. All journeys take 45 minutes. At the park we offer spaces for relaxation where you can find chairs and hammocks at your service. Is the discount for Quintana Roo residents valid throughout the year? Is it possible to participate in these activities if I have heart problems? We offer you multiple payment options to pay for your reservation. Due to the nature of the product we offer, you always have the possibility to view the photos. Our agents will help you with the pickup information or any other doubt you may have. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants.
Photo Pass FAQS | Xcaret Park Official Site Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. We had zero issues with arrival. Can I submit my purchase confirmation on my phone and/or tablet? Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. We are experts in creating unconventional experiences making your event extraordinary. Yes, we offer a special price for Quintana Roo residents, valid only at the park's ticket booths or calling to our Customer Service. Saturdat to Sunday from 9:00 to 15:00 Hours. How do you remove the watermark from the photos? +1-888-675-2083. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego.
Photo Pass | Xcaret Park | Xelfies There is no limit to how many photos you take and you can then purchase access to download these images. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. Other services (ATM, WiFi and gift shops). Minimum age allowed is 5 years old. Solidaridad, Quintana Roo, Mxico. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. What happens if I forgot my download code? Children must present official ID (passport or birth certificate copy) at the park's ticket booths. and that option in not available via online purchase.
My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. From $75.
- Species conservation and freeing program
- Species reproduction program
- School project and environmental education program
- Efficient use of resources and responsible management of residues. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. It was a fantastic location for us. There are a lot of things to do in the parks got adults and kids. Restrictions apply. I live and work in Quintana Roo and I dont have IFE. Please do not hesitate to let us know through this media when you decide to return to this paradise. I went to the park and couldnt buy them. Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Children under 4 years free. For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. Get your Photo Pass and take home all the pictures of your experience at a special price. Pasted as rich text. Review tags are currently only available for English language reviews. FAQs; Customer Service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. But. Can I enjoy underground river activity without knowing how to swim? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If you have an account, sign in now to post with your account. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . He was knowledgeable about the resort, the general area, and was very happy to make conversation. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Chetumal-Puerto Juarez Federal Highway, Km. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Check the schedules and open hours of our attractions and shows. The time will depend on the location of your hotel, so we cant give you an exact time. I have sent multiple difference emails requesting assistance with no response. Occidental at Xcaret Destination | Riviera Maya | Barcelo.com The Parks space is limited and priority is given to all of those who wouldnt have yet participated. The waiters/waitresses were always so nice. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. Official ID of the visitor on the reservation (original). In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. How long is the photo/video download code available? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. The staff treats you like royalty. Are the downloaded files of high quality? It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. How do I open the ZIP file when I download multiple photographs? 800 006 FOTO (3686)
The download code is valid for 30 calendar days from the date of purchase. Due to the nature of the product we offer, you always have the possibility to view the photos. No, we only accept IFE. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. Full access with All-Fun Inclusive | Xcaret Hotels We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. My daughter also couldnt get enough of the steak tacos at Las Playas. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. How do I find and download the photos from the website? Nestled in a natural rock and among rivers. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. Argentine Peso (ARS): Visa, Mastercard, Diners and JCB. Thank you for contacting the Photo Department at Experience Xcaret. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. 5 Blossom Street, Boston, MA, 02114. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. La Casa de la Playa. Dont Buy the Photo Package!!! - Review of Hotel Xcaret Mexico, Playa In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. Xcaret Website; Xcaret Hotels; Other Parks and Tours; Xcaret Promotions; Have you visited us? The free buses with unlimited access to the park saved us probably $1000 by itself. Copyright Experiencias Xcaret Hotel S.A.P.I. What types of files are the photos that are downloaded? We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. *MSI only with participating cards (banks) issued in Mexico. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. Ingresar - Xcaret If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. Yes. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Does admission to Xplor Fuego include transportation? I wish we would have just taken the pictures with our own phones instead of feeding into their lies and false promises. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. If you buy multiple parks, the pictures taken at the hotel are included for free. The download code is valid for 30 calendar days from the date of purchase. Come and live the Riviera Maya adventure. I will not repeat everything that has already been said. . Yes. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. Sorry, we only accept FM2 or FM3 for the case of foreigners living in Quintana Roo. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. We dont recommend the use of flip-flops or Crocs. It is important to confirm your transportation service at least 48 hours in advance. The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. "Its a great place to stay . Remember to smile when you come across our logo pictures! Cabins, apartments, houseboats! 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Occasionally, birds would land near him and hed speak to them or laugh at them. This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Schedule: Monday to Sunday from 8:30 a.m. to 10:00 p.m. Children: 25% discount from 5 to 11 years old on the adult price. I'm allergic to gluten, is there anything I can eat at the restaurants? The amphibious vehicles are limited to two adults and two children. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. My package also expires in a few days. Xcaret: photo pass worth it? - Playa del Carmen Forum We wanted to know the best place to watch Mexico play in the World Cup, etc. What are the necessary physical conditions? Outside Mexico. If you visited our Xcaret Hotels: fotohoteles@xcaret.com
Are there any special prices for children? They did an AMAZING job with the photos at all 5 parks . Sorry, we dont have them on rent, neither wheelchairs nor strollers. This option is valid only in Mexico. The use of the Photo . We kind of had two check-ins, as we got there a bit early before our room was ready. What is the price admission to Xplor Fuego for children? (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. No problem! Are there discounts for teachers or students? Promotion valid only on websites and Customer Service Centers. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Their eco-integrating design and premium amenities make them unique. An adults-only boutique hotel, where quality, beauty of the surroundings and warmth introduce Mexico in an intimate and sublime way. 5th Ave 10. It is essential to arrive 15 minutes before the time of pick-up. The minimum age to enter is of 5 years old. Within Mexico. You need to confirm your age by showing a valid ID card. Outside Mexico. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. 1.- Enter your download code. No, our Park tickets are not exchangeable for other products. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. What types of files are the photos that are downloaded? How do I find and download the photos from the website? If you visited our Parks: foto@xcaret.com
Play it safe and take your own photos with I would have. Within Mexico. Tripadvisor performs checks on reviews. If you buy multiple parks, the pictures taken at the hotel are included for free. Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. more. Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret BUY THE PHOTO PASS! The staff in the restaurants and working around the pools I had no problems with; they were fantastic. But we purchased the photo package 2 parks & the hotel. Reserve now, pay when you stay. DoubleTree Suites by Hilton Hotel Boston - Cambridge : 400 Soldiers Field Rd. If you visited our Xcaret Hotels: fotohoteles@xcaret.com
We use own and third-party cookies to improve your experience on our website. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. Doubletree Hotels Middleton hotels are listed below. We were swimming in an area by one of the restaurants (Las Cuevas I think?) Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. The chart reflects the cheapest Middleton hotel for each day and each star rating category. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. See all available properties in Middleton. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). This hotel features a rooftop terrace and a bar/lounge. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). They are encoded directly from cameras with high resolution. Those guys were amazing. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. Saturdat to Sunday from 9:00 to 15:00 Hours. Simply click on foto@xcaret.com and choose one of the options to search your photos. It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. While buying your ticket online, a list of hotels where pick-up is available will be displayed. And we are going back again. Does the ticket include snorkel gear or should I bring my own? We had a great time. Remember that pictures are saved in our database for 30 days after your visit. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. Very Good 4.0 /5 Review Score More Details. *MSI only with participating cards (banks) issued in Mexico. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. This hotel features a restaurant, a gym, and a bar/lounge. In case of foreigners living in Quintana Roo, FM2 and FM3. Traveling on business? How do I find and download the photos from the website? Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Within Mexico. Other small things that kind of irked me were: our toiletries never got refilled. We dont have teachers or students discounts. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! Are the downloaded files of high quality? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Transportation airport-hotel-airport . If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. I made a habit of spending the very early mornings on my balcony in the hammock. If you visited our Parks: foto@xcaret.com
282. . Yes, you can contact the photography customer service center. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. The price is a bit pricey but worth it for what you get. Xcaret Hotels | Xenses Park Official Site I already purchased my admission to the Park, but I want to buy other services. Circuit of 3.4 miles of jungle and caves driving an Amphibious Vehicle. Xcaret Admission | Riviera Maya Excursions | Cancun Tours What is the minimum age allowed inside the park? This hotel features a restaurant, a 24-hour gym, and a bar/lounge. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. Can I pay with credit card or debit card of a person not included in the visit? Yes the resort is beautiful and access to the parks is great. Yes, you can contact the photography customer service center
You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. Fill out this form and one of our agents will follow up on your request. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. There are several options of payment depending on the currency chosen on our websites. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. Their eco-integrating design and premium amenities make them unique. 800 006 FOTO (3686)
The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. (01152) 55 4163 7327
If you visited our Xcaret Hotels: fotohoteles@xcaret.com
There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Lock in the lowest price from these sites. Underground River Rafts of 580 yards paddling with special hand paddles. Zipcode 77500. Each photo downloaded is a JPG file, and the videos are MP4.