Dear Carla H, It was a pleasure hosting you and we appreciate the review. Because flexibility matters. He knew all the wines he had which was one of the best selections I have seen at any establishment. This lets us know our reviews come from real guests like you. All rights reserved. All the restaurants have the ability to work with gluten allergies. Book your tickets instantly. Tripadvisor performs checks on reviews. That fact alone was particularly annoying. . The Gaylords Paradise Springs pool resort features a lazy river, walk-in beach and a poolside bar and grill. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. if the writer is claiming to be someone else). Its a great venue. The extra pillows were not delivered, but we were too tired and discouraged to care. Details Book Now Start the new year by treating yourself to relaxation and rejuvenation with a special Relche Spa Package from January 1 - March 31, 2023. Gaylord Texan Christmas: 15 Reasons To Visit - That Texas Couple The food at the restaurants was great, albeit extremely pricey. room cleanness and wonderful helpful staff definitely had every help or anything I ask was answered thank you very much Gaylord Texan resort, check in awful, crowded, loud, long lines, could not find our reservation, wanted Marriott number, couldnt use booking.com reservation number, We were there when the Tornado came through. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. Multiple little coffee locations available inside as well. 7 Best All-Inclusive Resorts In Texas (March 2023) This one is a mega property. If you do not valet, the parking is very far away. It kept me up all night. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Walking around the hotel itself is fun, memorable and has a lot to see. Information 1501 Gaylord Trail. The only real negative is everything you do in your room/bathroom can be heard in the hall. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. I ate in several of the restaurants and the food was outstanding! Of the hotel restaurants, take note that they are ALL very expensive. they credited us 100$ only, Dear Afitznii9, Thank you for taking the time to give us a review; we appreciate your honest feedback. Calm cool and collective. I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." language, whether its just a rating or contains comments as well, etc.). There are plenty of hotels around the area that can give you better service. Gaylord Texan Resort and Convention Center takes special requests add in the next step! Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. You can place your order and pick it up in the lobby. This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache Spa 50-minute Signature Pro-Collagen Facial, or Relache Spa 80-minute Seasonal Manicure and Pedicure. I was up every 2 hours from the noise! Very enjoyable! The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. The Gaylord Texan has room service as an option for all room and suite types. Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. These parkas are calf-length, winter coats with hoods. Choose from two packages that include tickets to ICE! Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! Gaylord Texan Tickets Top 9 Family Resorts In Grapevine, Texas | Trip101 Enjoy pop-up bars at the resort that are decked out for the holiday season. Gaylord Texan Resort & Convention Center - Tripadvisor Here at the Gaylord Texan, our team wants to provide the best hotel experience. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! See more questions & answers about this hotel from the Tripadvisor community. Loved the included amenities for the kids. Available for Marriott Bonvoy Members only. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this? 10. Book by 10/13/19. A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Taxes and fees that are shown are estimates only. After their trip, guests tell us about their stay. Rooms: nice, but no microwave and pillows were not as nice as some cheaper hotels. The Heist Escape Room. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Apply online instantly. Staff is wonderful and so very helpful. Reservations Clerk - Gaylord Texan Resort & Convention Center Gaylord Texan Resort & Convention Center is an American hotel and convention center, opened in Grapevine, Texas 30 minutes from Dallas - Fort Worth, on April 4, 2004. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,135 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive 2 miles away. Gaylord Texan Resort & Convention Center: Good clean room with comfy bed - See 5,248 traveller reviews, 3,630 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. The charcuterie platter was the best I have ever seen! Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Id bet if distance is a problem, perhaps you could request a room first floor close to the lobby. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Worst Customer Service - Review of Gaylord Texan Resort & Convention na.spatime.com Group ICE! Valid for select dates 11/15/19 - 1/5/20. You can only leave a review within 28 days after check-out. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. The beds were comfortable And the restaurants and shops are pretty entertaining. Gaylord Texan Room and Ticket Offers - ram-test5.ose-dev39-vxbyr.cloud I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. The Texan offers a variety of hotel rooms. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. and more! Perfect accommodations for a business conference. Up to 2 additional wristbands can be purchased .. All room types are equipped with a mini fridge for use during your stay. I actually ended up with backaches from sitting in the upholstered chair. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. Add a spa package to your stay at Gaylord Texan. The room block at the Gaylord Texan is currently sold out. Reviews are most valuable when they are original and unbiased. Job Category Food and Beverage & Culinary. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. The rooms were comfortable and meeting facilities were modern and well kept. Alexander, 3-night family . ft. What are some of the property amenities at Gaylord Texan Resort & Convention Center? We stayed here as part of a work conference. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. The parking fee is too expensive for the area. Arrived at hotel around 230pm on Monday, 6/24. Gaylord Texan Resort & Convention Center - Hotels.com We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Very Impressed with the way the staff handled the situation. Find Hotels near Gaylord Texan Convention Center in Dallas Stay close to the venue from $57 Check-in Check-out Guests Most hotels are fully refundable. Thank you again for your review. Gaylord Texan Resort & Convention Center 7. Dallas Hotel Packages | Christmas at Gaylord Texan Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. The Gaylord Texan Resort and Convention Center is an all-inclusive resort situated in Grapevine, Texas. The hotel really is beautiful & each worker we encountered was kind & helpful. Variety of snacks and meals available for room delivery or pick-up. We were told because of being at 40% capacity. This is the version of our website addressed to speakers of English in United Kingdom. I had a room with two double beds and an external balcony. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Room service was excellent - Review of Gaylord Texan Resort There's an indoor pool, an outdoor pool, shops, a family-friendly seasonal water park, and a huge atrium with five acres of lush . Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Christmas Package Sale Extended: Save up to 20%! The room was not ready until almost 4:30pm. all the Christmas decorations and festivities Limited availability and subject to blackout dates. Gaylord Texan Resort & Convention Center - ebookers Jeremy at the Splash Park was amazing and did a super job both days we rented a cabana. The Gaylord Texan offers bright rooms decorated in copper and tan. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Dear Carla H, It was a pleasure hosting you and we appreciate the review. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. There is shopping too. Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. The Gaylord Texan offers bright rooms decorated in copper and tan. Gaylord Texan Resort & Convention Center - Hotels.com Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. The Gaylord is a beautiful place. Ideally, we'd publish every review we get, positive and negative. Special Rates. Gaylord Texan Resort & Convention Center: Room service was excellent - See 5,161 traveller reviews, 3,477 candid photos, and great deals for Gaylord Texan Resort & Convention Center at Tripadvisor. Paradise Springs At Gaylord Texan Resort is a must visit waterpark in Texas! Please see our partners for more details. Respect the privacy of others. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. I was able to pick my room in advance 2 days before arrival. It's a huge complex that's worth a visit, however I don't think if it's worth the money. You can order it 24/7! 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Gaylord Hotels, Top Location: Highly rated by recent guests (9.0), Select dates to see this property's availability and prices. The fountain runs all night too, very loud. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Alexander. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Due to its popularity it pays to book ahead, which we did in August. Calm cool and collective. Each of our on-site restaurants serves delicious food, spectacular service, and beautiful resort views. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. Can you go to the water park with no extra pay? Children 12 and above are considered adults at this property. Thank you again for the review and we hope you will give us the opportunity to host you in the future. I took advantage of the pool and the wonderful spa. Gaylord Texan Resort & Convention Center - Reservations.com Clean amazing resort! GAYLORD TEXAN RESORT & CONVENTION CENTER. Spring Breakout Escape Room Your teacher confiscated your cell phone after you were caught texting during class but but did not return it to you. The staff speaks multiple languages, including English and Spanish. beautiful resort in the main level., The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable., Rooms were great and clean. We moved onto the Silver Bar. Thank you!! When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Payments made by partners impact the order of prices displayed. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. You deserve to go have a fun and memorable time. The wait was really long at the one breakfast spot open so we tried room service. It was the loudest hotel I've ever been to. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Water and snacks too. The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. Only a customer who booked through Booking.com and stayed at a specific property can write a review. You can even charge your laptop in the in-room safe while youre away. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. Gaylord Texan Resort & Convention Center - Expedia.ca Posting id: 820707248. So guess what? I've used Marriott for years for hotel stays and am now a gold member. The staff is friendly and helpful. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Room service was very fast and the food flavored to perfection. Spectacular room with an atrium view. We each ordered a drink and some chips and salsa. Job Number 23031598. I will go back with my family and during the holidays for the lights! I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. . Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Washing their hands, talking, opening a jar (or something) in the bathroom. Gaylord Texan Resort Hotel & Convention Center - Wikipedia Washing their hands, talking, opening a jar (or something) in the bathroom. A beautiful atrium, jogging trails and a fitness center are also available. They do Not tag the lost items by room number. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. From luxurious guest rooms with breathtaking views to family-friendly activities, there's something here for everyone! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The room (suite) was OK, but very dated. Gaylord Texan, This is the version of our website addressed to speakers of English in United Kingdom. It is very big and very confusing, take a picture of . Additional We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. Find plenty of space in our Luxury Suites to conduct business, entertain or just relax at our resort in Grapevine, Texas. I was told my room is not ready and that check in is at 4pm. ?I was so looking forward to this resort and was sadly, very disappointed.