"Many more fans will now have. Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. Then, set a suitable price for your tickets. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. They are available in both Apple Store and Play Store - free of charge, of course. For more information, please see our All Rights Reserved. Nearly every ticket will have a convenience fee added for doing business through this service. Extra Tickets? StubHub Isn't Your Only Option to Profit When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? As an Amazon Associate we earn from qualifying purchases. Previously, it was known as the largest secondary ticket marketplace in America. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Ability to search by ticket number and amount you want to spend. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the tickets face value, with some fees as high as 37 percent. Why can't I sell my tickets through my Ticketmaster account? By submitting your email, you agree to our, How ticket fees got so bad, and why they wont get better, This story is part of a group of stories called, Hailey Bieber, Selena Gomez, and the Easter egg-ification of the Hollywood feud, The Supreme Court signals that a terrifying attack on voting rights will vanish for now, Take a mental break with the newest Vox crossword. How can I transfer them? Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Which among the two has more payment options and offers tickets at rather cheaper prices? Yes As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. I think weve already covered that.. 01-11-2021 06:36 AM 1 Reply Office Hours. With that said, you may still find yourself dealing with some additional checkout fees. . Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. By choosing I Accept, you consent to our use of cookies and other tracking technologies. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. Obviously, were used to paying fees anytime we buy tickets online. Sign into your StubHub account and click the "Sell" button in the top toolbar. You can't see the total number of tickets available for any given event, which means that venues might sell out if you wait to make your purchase. }, three one = .hide-if-no-js { Danielle is the author of this solution article. Sign up for the Sat, 17 Jun 2023, 17:00. Taylor Swift with HAIM and GAYLE. So, it is considered the best competition in front of Ticketmaster. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Great, but HOW?? However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. New Shows Announced in the U.S.! Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. StubHub - Wikipedia Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Thank you. We accept credit card, Apple Pay, and Even for the buyer, searching and doing other movements on their website comes without any charges. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. StubHub acts as a secondary market most of the time. The guide from the brand will help you list your ticket on the website. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. Top 835 StubHub Reviews - ConsumerAffairs Selling ticket FAQs. But its worth nothing that this case was won because the fees werent disclosed. Garth Brooks Tickets - Garth Brooks Concert Tickets and Tour - StubHub You can also contribute via. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates A-List Members gain access to the best seats and the lowest prices. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. He turned to music instead, with his college roommate . Please consider making a one-time contribution to Vox today. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Your email address will not be published. Tickets are 100% guaranteed by FanProtect. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Resale Help - Ticketmaster Help Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. I can't see my Resale tickets available to buy on the website. Advertisement. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Anyone know how I can contact customer support for Ticketmaster? Do you ever wish that online ticket booking was less expensive? You are not required to use the same device you used to book the tickets. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. You can now buy a fraction of a house. Ticketmaster seems to be indicating the tickets are non-transferrable. "It's capitalism at its finest, supply and demand. 2. The prices can also vary for different locations, for different states, different days, and different timings. The question for consumers becomes how to know whether they're making an error before buying. Not every ticket includes a facility charge. You can try reaching out to Ticketmaster and see why the tickets are greyed out. ET. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. The service tends to have lower add-on convenience fees as well, and it sometimes has a larger seating selection for different events. Alex Murdaugh stands guilty of killing his wife and son. Thats just scratching the surface. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. Both of these online ticket venues have excellent customer support options and large numbers of available seats for a variety of venues. Re: Can I sell tickets from Ticketmaster non eligible for resale? We want to hear from you. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. display: none !important; Or maybe at least know why all of a sudden I cant transfer tickets. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. From the sellers side, 15% of the face value will be detected in the name of fees. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Deals for hot tickets, you're virtually not going to find one. 3. [2022], Ticketmaster vs Stubhub: Which Is Right For You? Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. Something went wrong. Hi! Nothing was even on the table. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Is that normal? And the events whose tickets can be ordered will be marked on the calendar of the website. One among them could be that Ticketmaster has a better and stronger return policy than StubHub. Please list the steps on how to do this. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. . Solved: Can I sell tickets from Ticketmaster non eligible - StubHub And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. [2022], Ticketmaster vs Vivid Seats: Which Is Better For You? Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Braves Tickets | Atlanta Braves - MLB.com This does not cost you any more money. Try pm'ing a mod at stubhub.community to hopefully get a faster response. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. Its supposed to be challenging. As if the way that art challenges us is by testing our abilities to make purchases on a monoliths poorly designed website. Having all of this information makes it easier for you to find tickets that match your budget and interest. How do I fix this ? 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. In most cases, tickets aren't issued until 24 hours before the event. So, which of the two is trustworthy? Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. There are exceptions for US Open matches and MLB games. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. The Live Nation and Ticketmaster monopoly. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Is there any way I am able to give these tickets to the buyer? Tickets are 100% guaranteed by FanProtect. We do the research and testing so that you don't have to! These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. and our This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). However, instead of being determined by the ticket price, they're charged for every order. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. You can buy tickets online over the website,. Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. The extra fee increases Ticketmaster's profits. 2. They are ready to deal with multiple currencies. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? You would transfer the tickets from your Ticketmaster account to the buyer's email address. A place to discuss and share all matters concerning singer, Lana Del Rey. Please enter a valid email and try again. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. If you are a reseller of the ticket, it will cost you the listing price based on the face price you have allotted to each ticket. On the homepage of its website, you can search for the event you are looking for. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. Full refunds from participating venues within 72 hours of ticket purchase. No one else can do that. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. newsletter. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. 1. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. Google Pay. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Search by the artist, events, or venues on the big search bar present in the front. If available, select the ticket (s) you want to sell and click Continue. It also included MIT economist Sara Fisher Ellison. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. This means people can first purchase the tickets from Ticketmaster and then sell them on StubHub. Enter the recipient's first and last name, email address, optional note and phone number. However, it might actually be a fraud. In most cases, tickets arent issued until 24 hours before the event. StubHub: $128 - $155. But with reselling and convenience fees, the prices for events can easily skyrocket into hundreds or even thousands of dollars. How do I sell tickets? - Live Nation Problem message. Ticketmaster vs Stubhub: Which is Better? Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Please help! [2022], Gametime vs Ticketmaster: Which Is Better For You? Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. Ticket fees are high but not entirely arbitrary. Ticketmaster on Tuesday called the demand "historically unprecedented." Moreover, if you wish to do business in buying and selling tickets, it is the best destination. It has tickets to book online like theatre, family events, sports, concerts, and other events. Many will have different ticket options and prices for the same event, so it helps to compare both before you make your purchase. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. All this makes it easier to search on this website. 2020 Official Top 5 Review. Resold tickets are priced by the individual seller. Does anyone know of another way to get ahold of their support? Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch The charges are typically to help vendors invest in and operate in their venues. Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. Ticketmaster vs Stubhub: Customer Service. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. Reader support helps us keep our explainers free for all. on tickets issued to original buyers. Primary ticket dealers and resellers for events. FanProtect service helps find replacement tickets if something goes amiss. Let them know how you would like to get paid. There are a few main reasons why someone may choose to buy from StubHub instead of through an official source like Ticketmaster: You can buy tickets on StubHub before the general public without needing to look for a presale code. discussing Ticketmasters Verified Fan program. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". Remember, the receiver's email address must be different to the sender's email address. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." Taylor Swift Eras Tour: Where to get tickets if you didn't get presale Ticketmaster wont let me transfer tickets. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. Legit Ticket Sites - Ticketmaster vs Stubhub [Fees, Customer Service These two companies often offer tickets for the same events. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. Save my name, email, and website in this browser for the next time I comment. "Deals for hot tickets, you're virtually not going to find one," said Andrew Farwell, vice president of Outback Presents, an independent concert promoter based in Nashville. [2022]. What if the buyer doesn't have an account? 24/7 live chat support. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? Sign up for free newsletters and get more CNBC delivered to your inbox. 4. Alex Murdaugh sentenced to two life terms for murdering his wife and son. StubHub vs Viagogo: Which Is Better For You? There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. So, this certainly means you can be at a loss or profit accordingly. But it becomes a "buyer beware" type market, experts said. Season Ticket Memberships. Ticketnetwork Vs Ticketmaster 2023 | Features & Prices Compared By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive already tried calling, using their chat and email. Oops. Learn More. They have a user-friendly website with a good user interface. They will have to create a Ticketmaster account in order to accept the tickets. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". What is the difference between StubHub and Ticketmaster? Don't show them on your phone. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Doing so will bring you to the primary seller's page. Selling the ticket on StubHub is a quick and easy process. How do I sell my tickets on the Ticket Exchange? When you sell tickets through the service, there aren't any fees for listing. Now that the countrys largest promoter and venue owner and the countrys largest ticket seller are one company permitted by the Obama administrations justice department to merge in 2010 theres very little to hold these fees in check. Privacy Policy. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. How can I change my bank details for my resale order? The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from.