And after you've passed an exam, display your verified digital badge on any professional networking site. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . A career as an Apple Technical Specialist can be both rewarding and challenging. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Page Turning Animation is Back! That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. At the Apple Store, you'll get the technical training you need for your role, and an experience you'll value for life. When a customer needs assistance, you quickly assess their situation. Come eager to listen and learn from your team, your mentors and your customers. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. Worst part of working for Apple: Honestly, looking back, most of my time there was pretty great. This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Geniuses often made $25 to $30 an hour based on their tenure. ICF Human Trafficking Training And Technical Assistance Specialist View jobs Apple Employee Reviews for Technical Specialist Review this company Job Title People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Learn more (Opens in a new window) . Just fill out the form or call us directly on 0203 507 1728. Technical specialists resolve problems related to computer networks without being picky or discriminating: no matter if software or hardware, a technical specialist will have to be able to deal with it. We will work with applicants to make any reasonable accommodations. Apple expert providing guidance and training on Mac support to other support team members. Learn more about the E-Verify program (Opens in a new window) . As a Genius, youll be certified to perform Mac and mobile device hardware repairs, and youll provide other hands-on technical support. I guess the one part of the job I didn't look forward to was closing the store at night. Stay up to date with what you want to know. Theres a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products, said Tom Bridge, the Mac Admins Foundations co-chair. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Acknowledging, Diagnosing and Troubleshooting technical issues of Apple products. Get weekly top MacRumors stories in your inbox. Based on 88 salaries posted anonymously by Ontario Power Generation Technical Training Specialist employees in Strathroy, ON. Come to us in your pursuit of success. Average salary for Nokia Technical Manager in Dusseldorf, Germany: [salary]. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. All our courses are practical, hands-on, and led by trusted Apple experts. To maintain your certification, you must uphold a high standard of preparedness, and you may need to be recertified at Apples discretion. Add to Favourites IN-Technical Specialist. The average salary for a Technical Training Specialist is 64,558 per year in Strathroy (Canada). Design and lead tailored in-person and virtual trainings.. The entire store team benefits from your commitment to providing the best care for customers. And thats our greatest strength. Therefore, we are committed to treating all applicants fairly and equally. You also have the option to opt-out of these cookies. Great offering by Apple! Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. Your day in the Apple Store is filled with a range of focused support and service tasks. The need for more technical talent is a trend that is being driven by the increasing complexity of technology. This website uses cookies to improve your experience while you navigate through the website. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. A selection of macOS tips to make your Mac life a more effortless experience. Technical Expert Apple Store Interview | Questions Asked | Apple Retail The courses are sequential, and build on skills and concepts as the user progresses. Once basic core training was completed, we each were assigned a veteran employee to "shadow" this person is suppose to be your mentor. Apple introduces new professional training to support growing IT workforce New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers Apple today launched updated professional training and certifications for IT support and management. We also use third-party cookies that help us analyze and understand how you use this website. And be amazed by what it does for yours. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. Bing Ads sets this cookie to engage with a user that has previously visited the website. CAE Inc. Global Technical Training Project Specialist Job in Saint If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple benefits help further the well-being of our employees and their families in meaningful ways. Different together. You will be working with customers one-on-one to help them with their Apple products. They test new features, investigate bugs and glitches, and provide feedback to engineers about how well these features perform in real-world scenarios. Apple training delivers everything you need to learn about the technologyonline and on your time. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. Average salary for ICF Human Trafficking Training And Technical Assistance Specialist in Charles City: US$66,420. You can find information about the accommodations request process in the. The redesigned training has moved to an online, self-paced format. Some employers may accept candidates with a high school diploma or an associates degree. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Trade-in values have gone up for the iPhone 13 Pro, iPhone 12 Pro Max, and iPhone 7 Plus, with the new pricing listed below. Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. Working as a Technical Specialist at Apple in US: 417 Reviews | Indeed.com Start of main content Apple 73 4.1 Write a review Snapshot Why Join Us 11.7K Reviews 2.9K Jobs 100.8K Salaries Benefits 316 Q&A Interviews 51 Photos Want to work here? Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. What It's REALLY Like to Work at an Apple Store - Business Insider Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Apple Certified Trainer candidates are qualified based on technical proficiency and instructional skills. This can be a very rewarding job, but it can also be stressful at times. She confided in me that she had lost her son in a car accident and on this device was her final communication from her son, a voicemail with his closing words being "I love you Mom." Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. The exam costs aren't as crazy as CompTIA. See which role best matches your experience. Average Apple Technical Specialist yearly pay in the United Kingdom is approximately 20,805, which is 50% below the national average. Yashdeep Dhanesha - Technical Support Specialist (Apple) - LinkedIn Your day in the Apple Store is filled with a range of focused support and service tasks. At other times, you refer customers to support team members who get them up and running again. Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. This type of selling opened my eyes to the importance of treating all my customers equally, all with compassion, no matter what the circumstance.