Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. on Ticketek, you can sell it on Tixel. . The only way to buy one was to ring the number listed on the Ticketmaster website. I accidentally bought extra concert tickets and wanted to sell them. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). Ticket limit 10 tickets in one transaction . I had to take a morning off to get these tickets for my daughter. If you're planning your visit, you can . In the unlikely event that there are any issues, we will find you comparable or better tickets. I think their website is unclear though so they should fix it, Terrible website. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Similar thing happened to me when selling tickets for The Strokes. Ltd. All Rights Reserved. Safe, Fast and Verified I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Tropical Storm Agatha, . Help? To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Functional cookies You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. Ticketek routinely mismanages ticket processing which should be simple. ago. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. It's nearly $400 worth of tickets. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC US groups form 'Break Up Ticketmaster' coalition. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. Sell tickets directly from your Ticketek Account. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma A week later- no response. Our integration means you can list tickets for resale directly from your Ticketek account. Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. Its ticket resale without the hassle. Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) Oakdale Middle School Staff, As it got closer to Christmas I started to worry, as they were to be presents. We also ensure all reviews are published without moderation. A Reserve, Section N5, Row D, Seats 18 and 19. listing page. AA. Once you have selected your seat, you will be proceeding to add all the required personal details. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . For Light Creatures please phone Adelaide Zoo on 8267 3255. You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. 2023 ProductReview.com.au Pty. I put in an online request on ticketek a few days ago but haven't heard anything back. - 2! StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. First time using the "Ticketmaster Resale" website - now also the last. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. I assumed they were just really swamped at the time. I submitted a written complaint, because they always respond in writing. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Please note there maybe no replacement for General Admission tickets. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Requesting a Refund. If you look closely at your original order confirmation email, there is a section that we hold on to your ticket until payment is received and any fees are clearly outlined. Easy as. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! We will then issue the buyer with a new ticket that will have a new barcode. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Press question mark to learn the rest of the keyboard shortcuts. See Tickets. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. It seems like ticketmaster is a very dodgy site. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! Log in to your account and click on View our waitlists on the homepage. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! How do you know if theyre secondhand tickets? Please ensure you check the . Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. 24. This is what a Ticketek mobile ticket looks like in your browser or mobile app. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. price. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. . Zero stars, uselessly run, waste of a time company. you have How is scalping allowed, who is the ombudsman I can go to for this? * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. I paid the additional cost in checkout for refundable tickets. Im not waiting for nearly 12 months for my $1000! Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! The price you select is what youll receive - the buyer pays the fees. Feb 9, 2023. Its a party over here. Our We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. There is no customer service centre you can call, just an automated voice call telling you to email. 104 Views. I would give it zero rating if I could! Ticketmaster. 309. 30. 2. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. etc.WHERE IS THE ACCOUNTABILITY? How can we help you? Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. 0. After examining everything, you can post the listing and wait for the customer to buy it. Florence and the Machine. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. Anyone can write a Trustpilot review. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Ticketek acts as a good global leader with technology in ticketing. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. 1. . Complained via customer care webform which didnt even have an option for the relevant event. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. I listed three tickets for one of the Manchester united football matches that occurred last month. A subreddit for Melburnians and Melbourne enthusiasts! CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. receipt and SMS confirmation. List your ticket in three easy steps. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I will NEVER buy tickets from this company again! I cant attend the performance I have booked my tickets for. By purchasing a ticket, you agree to be bound by these Terms and Conditions. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. Click on a logo to start selling. Safe, Fast and Verified An administration fee of $10 will be charged. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Marketplace My Ticketek Ticket Delivery. By the 10 days, I meant that they said I would he given the money 10 days after the match. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. If you're planning your visit, you can . But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. PDF tickets from Ticketek. How Hot Are Takis On The Scoville Scale, Absolutely appealing customer service!!!!! Even if you are a newbie in buying or selling tickets online, using either of the platforms can be helpful. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. Clunky unhelpful booking site for Mary Poppins Melbourne. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Travancore, VIC. The Musical Brisbane tickets via Q . Sold tickets to a show on June 4, still havent been paid. details of the event including: name, date, time and venue. I can not believe in this day and age HOW BAD this company is. Firstly, create an account on Ticketmasters app or website. Ticketmaster first encourages you to find the answers to your questions from their FAQ section. Hi, can I ask what section of consumer affairs did you contact? "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. I tried selling my tickets there and they never got purchased. Has pictures/video. . Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. ViralTalky's team of content writers regularly helps write high quality content. 30 days. Charges 30% fees in the total amount of tickets. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. How can we get rid of Ticketmaster, surely we deserve better in Australia? :/, The 10 days is actually supposed to be 10 days after the concert date. I sent a message via the website and got the pdfs a day or so later. Refunds, Payments and Exchanges. For Light Creatures please phone Adelaide Zoo on 8267 3255. I tried calling, emailing before the show, had I had a response we would have made the show. No, we are unable to offer refunds or cancellations. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. Created by Nicole Bowman. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Note that the price is $41. Press question mark to learn the rest of the keyboard shortcuts. Australian F1 2023 - 4 Day Pass. Show More Buy guaranteed tickets for sold out events at a fair price. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. Scroll down and click the big "Sell Your Tickets" button. Failing that you'll receive a full refund. I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor A truly digital company, ticketek.com.au is Australia's . According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Buy and sell tickets safely at Ticketek Marketplace New Zealand . Sam Smith. privacy policy. There are now 6 discount code, 8 deal, and 1 free shipping promotion. I couldn't return to where I was, no progress, the booking system repeated itself, etc. Version 5.22 B82 R0 Refunds takes weeks. No way to recover tickets. Kids in primary school selling tickets for a school play do a better job. Ticketek is not owned by Ticketmaster. Ticketmaster vs Ticketek Which is better? I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. AU. We can't accept screenshots of Fred Jewelry Pretty Woman, And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. They asked me to DM them and then said we cant help you. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Create an account to follow your favorite communities and start taking part in conversations. My Ticketek; Gift Vouchers; The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. I retried several times with the same result. I offered a ticket for sale; it was purchased within minutes. Send your unique link to the private . You answered your own question - they are separate sites, why would the purchases be linked? Did it take long. Send them an inquiry many times and they are not answering! No contact, no reply, nothing.You have stolen money from thousands of people who need it. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. What Is Tixel? If you received a PDF If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. DO NOT reply like a regular email, you won't get a response. . When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. Be sure to check our page often for the latest coupons. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. Once seat selection is done, add your personal details and pay for the tickets. Ticketek routinely mismanages ticket processing which should be simple. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. Ticketek Terms and Conditions of Sale. Would definitely use again! Axie Infinity: Origin is now available to play via Mavis Hub! Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. mobile tickets. A complete waste of time & effort & should be reported as a scam. June 14, 2022; jeep renegade 4x4 usata francoforte sul meno; astrological predictions for trump 2022 . Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. I still haven't received anything and can't find any point of contact for ticketek marketplace. Here are 8 tips for writing great reviews. 2 x Tickets to the Kid Laroi . I tried it today and was able to remove my tickets from listing. I have provided this evidence to Ticketmaster Resale. Basically avoid if you can find another way to sell your tickets. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Its capped at a little over the original price. confirmations as verification So this also means that not only have I paid extra for my tickets, but they may even be dodgy. No. All rights reserved. 3.) No wonder people resort to scalpers!! . They need a better system and more staff it seems. About Ticketek. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. Press J to jump to the feed. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. In the plus side I didnt have to do anything except nominate price. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. No contact phone number any more for issues. as seen in. . worried. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. After you have posted the listing, you only need to wait for the customer to buy it. . ?DO NOT BUY TICKETS FROM TICKETEK! If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. Ticketek Marketplace is the only official re-seller we approve. What to do?? [2022]. Tixel is available to all Ticketek ticket types and all events: Music, on your The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. aren't issued )Tried to ring the 1300 phone number provided, to resolve my issues but was unable to get an answer.I sent an email on 31/1/21 listing the issues I was having to the email address provided.I Received a response on 8/2/21 advising they hade received my email and that Due to the. Maybe you can give it a try now. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. NBA Finals Sports. Press J to jump to the feed. ensure that we can accurately measure how our website is used. Yes, you can get them online with values ranging from $25 to $250. $75. These links can be pasted on our mobile ticket Pay lower fees. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Yes please. [2022], Ticketmaster vs Stubhub: Which Is Right For You? They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Almost 90 days and still waiting for my refund back. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. Then I looked on Trustpilot at their reviews and really started to worry! Mechanic Shop For Rent Paterson, Nj, Sold tickets via Marketplace early Sept for an event 3 Oct. Please respect this by keeping the discussion on topic, and devoid of any political material. Dont go near it- use Tixel if you can instead. What a disgrace!! eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. On the secondary market, fees are equal to 31% of the ticket price, on average. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. Smart move, I did the same. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Date of experience: 23 January 2023 Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. 90. r/australia. This surely is an unacceptable way to treat people with a disability. Yes! We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Jun 17, 2019 contributed by Nicole Bowman. i hope they fix it soon :,). Trusted by event lovers around the world, No mentioning of queues before! -. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Analytical cookies It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Sell tickets directly from your Ticketek Account. I applied for a refund in August but have not been contacted. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. Press question mark to learn the rest of the keyboard shortcuts. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! Join. In the end I went to consumer affairs and they got it sorted. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Total Sale. It hasn't gone unnoticed. It doesnt charge additional service fees for sellers. Find out how we combat fake reviews. Knotfest. In business since 2010, we are the original broker services automation platform. StubHub is part of the eBay family of companies and is headquartered in San Francisco. Good luck. events. In short, both companies offer platforms that are easy to use. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. B. Required fields are marked *. No reply emails or any form of communication. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. Amanda Allison. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. NBATickets.com Official Tickets Marketplace. Maybe you can give it a try now and hopefully it works for you. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets!