What are things against if so It has the title of 'How to return your kit'. Now no trouble getting Maintenance mode, and box appears to be working as before. Sourced one from eBay for about a tenner. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Gently align and tighten the four hard drive screws. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Many thanks. Remove the screw near the back of the PCB and the one near the front panel. The different options available are displayed below. The connections are the same so any of the brands are interchangeable. Plusnet customers to lose certain YouView TV channels and services from After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. Using Maintenance Mode - YouView Support Would i be able to now use this box on plus net if i sign up for there 5 a month service ? Worked a treat, thank you! Will my YouView box from BT work if I decide to leave BT? The network reaches approximately 790 million viewers a month across India . Box and Remote - YouView Support It seems unlikely. After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. Read our cookie policy. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. Ordered a new hard drive and have installed using your clear instructions. Fantastically well-written guide, thank you! The prompt only appears for a few seconds so be quick! And that's with anytime calls to non-premium numbers. Once you complete your initial 12 month contract your box is 100% yours to keep. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. BT YouView+ Box Get the fastest YouView+ box in the UK. A red light should appear on the front panel, Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. It seems its due to HDCP? I read a comment that if BT waking up appears, I may not need Maintenance mode. removeEvent(evts[i], logHuman); Using Ultra HD See all Set up results Was this helpful? Brilliant instructions. I'm now happy with the disagree icon, because its gone. Does the YouView box work after leaving BT? How to leave Call us on 0800 783 1401 to leave BT. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. I have spoken to them already about something else. It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. You can get to the cog by pressing Up and right after opening the Menu. A reboot is often enough to fix this issue. Works fine now. Gently disconnect the plug for cable from the lid where it connects to the main PCB. Its still working fine with an average usage of 7 hrs live tv per day. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Save yourself the hassle and don't bother. fbq('init', '128412981189068', {}, { Toshibas 1Tb drive is model number MQ01ABD100V. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? . They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. YouView Home / Help & Support; Search or. So BT are definitely giving out misleading information. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } West Sussex Welcome to our best TV experience yet. Select Done *Settings can be found via the cog in the top right corner of the Menu. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. They told me something very similar last week when I cancelled. width: 1em !important; var BooklyL10n = {"csrf_token":"c45bda60d8","today":"Aujourd'hui","months":["janvier","f\u00e9vrier","mars","avril","mai","juin","juillet","ao\u00fbt","septembre","octobre","novembre","d\u00e9cembre"],"days":["dimanche","lundi","mardi","mercredi","jeudi","vendredi","samedi"],"daysShort":["dim","lun","mar","mer","jeu","ven","sam"],"nextMonth":"Mois prochain","prevMonth":"Mois pr\u00e9c\u00e9dent","show_more":"Montre plus"}; This was great. These are audio-visual drives and as you can see from the datasheet here they are very quiet and consume little power. Software reset, factory reset and internet reset all failed to work. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. I followed your easy to follow instructions & have successfully fitted a new hard drive ! Get in touch. Thanks. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Many thanks, very well explained and illustrated! When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. I was stuck in the loop with the beeping. Thanks again. *Settings can be found via the cog in the top right corner of the Menu. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. Worked a treat for my youview box thanks , Hi I'd plug the box back in. so I put in a clean 320HDD (cleaned with diskpart). Make sure you keep the box in standby. Welcome to the Digital Spy forums. Then the YouView software can create its own partitions on the drive. Easy to do the replacement. My dtr t2110 BT Youview box is still working except the HDMI output does not. BT TV Box Not Working. Even a link to the correct hard drive at the best price too!!! Great article and guide! It worked..! Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. Press and hold the reset button on the right-hand side of the box. Visit our full contacts page here nearly bought a new youview box, but found this site after a google search. 08h00 19h00 Tous les jours. A YouView Box FAQ Some On Demand apps are only available in certain regions. My box was beeping and stuck in a loop when booting. Any feedback welcome- thanks. Weber County Sheriff Jobs, } Home - YouView I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. Just tried this. Its a 750Gb Toshiba drive. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. A Comprehensive Guide On Your YouView Box | AerialForce }; I have a brand new WD 1tb drive waiting. }; You'll get our best-ever TV box I have factory reset with saved recordings and still not fixed. height: 1em !important; I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. Would the solder failure be visible? Looking at the BT site,it appears that if you are out of contract,the box is yours to keep,as is the case with Talktalk.When I migrated from TT to PN,I received two letters,saying that they would recycle my router,but no mention of the TT box.As it was I had two boxes,and still use the later one,and it works fine as a retail box would. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. It looks like you're new here. I doubt if complaining to BT would be effective. Get in touch Need more help? I tried to run disk check. If we can't detect your region, then the app won't be shown. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. Could it be that as I bought a second hand hard drive this is why it wont work? Many Many thanks! Just to add my thanks for the superbly clear instructions ! I got part way through the set up but it keeps saying I am not connected to the internet. Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. I tried the factory reset and the usb reset but no luck. It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. Thanks for the installation guide. Votre adresse de messagerie ne sera pas publie. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. Obviously you will no longer get box updates from BT but you may from another provider if they use the same software. Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! Les champs obligatoires sont indiqus avec *, Adresse: . By continuing to browse, you are agreeing to our use of cookies. Thanks so much for taking the time to document this. Thanks Again! " /> Safe mode worked but would not correct problem. I can hear hard drive starting up with a quiet whirr but then stops. Ofcom launches review into unsatisfied BBC audiences Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Repaired my box. The BT TV Box Pro - BT Broadband Menu. Not sure what box model you have? HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. After a few minutes of powering it on, does the Youview box work normally? Ive just fitted the hard drive recommended in the instructions but cannot get into Maintenance mode. Brilliant guide many thanks for publishing. var wfscr = document.createElement('script'); Was about to empty my bin, where I had dumped my faulty box when I read your blog. Weber County Sheriff Jobs, Kevin. I wonder if the programs recorded on the old hard drive could be saved??? AU. If in a Freeview Light area, it will still get most of the major channels, but not all. As Graham pointed out, whether. Hi! [CDATA[ */ Unless the drive is an AV grade model it might not last as long as an AV grade drive. Hi I found them when our box started humming a tune and I wanted to know how to take the thing apart. YouView is supposed to be a box you can use without a subscription. Is my box a brick ? The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. } else if (window.detachEvent) { Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Thanks in advance! The Ethernet cable is securely connected to the Ethernet port. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r