I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Press and hold the power button to turn everything off (you can still press and hold the screen icon . Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. Select Remotes and Devices from the Apple TVs Settings menu. I use the same workaround but is not the same. The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. The Apple TV box receives the signal through the home network, then relays that through CEC. Now, release the button. Ive also done a full AppleTV reset to factory settings when that failed too. I found this old thread, but none of the answers solve my problem. Vancouver22, call Still, you can reset and pair it with your Apple Television, If your Siri Remote has come unresponsive or glitchy. Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. call This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. I have gone to the Apple TV settings, chose Remotes and Devices, chose Volume Control, and selected Learn New Device. I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550. Other options? This site contains user submitted content, comments and opinions and is for informational purposes Aug 20, 2021 7:53 AM in response to Gregor-1138. I cant even use my phone to turn the volume up anymore . My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. To put the remote into pairing mode, move near the Apple TV and press and hold Menu and Volume Up for a few seconds. I am just curious how exactly it is implemented that the remote controls volume on a TV of not specified brand. Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? Level 10. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of From the control centers main screen, open the Apple TV remote app on your iPhone. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. I tried pressing the volume and mute buttons and nothing worked. Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. Ive also talked about checking the remotes battery. #appletv #appletv4k #appletvremote 1. Or a way to manually force it to use CEC instead? To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? Same with - and mute. To start the conversation again, simply To start the conversation again, simply It will help you protect yourself online with easy tools. . ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. Tap Sounds & Haptics. Restart Your Remote. Connect your Apple TV and iDevice to the same Wi-Fi network. I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" Aug 22, 2020 11:54 AM in response to greatvovan. Sounds like a bug to me, but I'll leave it to the folks on here to confirm. Was all working fine before tvOS 16.0. Since many various names know HDMI-CEC, check for a setting that ends in Link or Sync, some instances being as follows: Unfortunately, the Find My app does not enable you to locate an Apple TV remote control. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). As above, the physical remote works with IR. But cannot control the volume using my Apple TV remote nor the remote on my phone . Refunds. If you can't control your TV or receiver with your Apple TV Remote - Apple Support. Select your Apple T. On Apple TV 4K or Apple TV (4th generation), wait for a four-digit code to appear on your television. The problem is persistent and doesnt go away after a restart unfortunately. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? Apart from it, I skate, meditate and medicate. This site contains user submitted content, comments and opinions and is for informational purposes If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. The on/off features of the Apple TV remote to control the TV do work. some TVs with bluetooth remotes). (I am not sure if this is supposed to work). However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure. Head here. You can either order directly from Apple, or you can order from a third party. Nothing. -For example: When the macOS updated from Catalina to Big Sur most HP printers stopped connecting and working with Mac computers until they received the update from their manufacturer. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. Any suggestions on how the heck we can get Apples attention on fixing this? I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). Perform a Sound Test. Got everything set up only to find that the TV was not responding to volume control from Siri remote (works fine using the tv remote-as is to be expected). Once this is done, you can release the button. Restart your Apple TV Remote. If your Apple TV remote isn't working, one possible solution is to use your laptop as a remote control. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. I have the same setup and the same problem. Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. omissions and conduct of any third parties in connection with or related to your use of the site. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Effortlessly set up and manage all of your Apple devices with Jamf Now! Both EasyShare and EasyShare remote are active on the TV. Help please! Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menu and Volume Up buttons for five seconds etc). Apple TV can sometimes have problems playing sound. Easily Find iPad Generation & Model, How To Change Your Airdrop Name on iPhone, iPad & Mac, How to Find a Lost iPhone, Even If It's Dead or Offline (Feb 2023), Create a Contact Group on iPhonethe Easy Way! Looks like no ones replied in a while. It is fully operable with exception of volume control. I am still able to control volume using the stereo remote, but I'd rather not have to juggle two . Step 1: First, try the restart method listed above. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of iPad iPad Pro (6th generation) Developer Apple Inc. any proposed solutions on the community forums. All postings and use of the content on this site are subject to the. How does one fix this? Looks like no ones replied in a while. Follow the onscreen steps to program your Siri Remote or Apple TV Remote to control volume for your television or receiver. Your question was regarding using the remote app on your iPhone. Volume control on 4K Apple TV not working. Place your Apple TV three inches away from your remote. It did work perfectly until tvOS 15.3 or .4 came out. The rest of the buttons work. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. My Apple TV remote volume controls wont work on my tv anymore. Release the buttons. I have turned on the CEC control which allowed . New Siri Remote not controlling TV Volume (IR). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The physical Apple Remote uses IR to send the volume . To start the conversation again, simply All postings and use of the content on this site are subject to the. The standard Apple TV remote and iPhone/Siri remotes behave the same way. Here's how to fix Apple TV Remote volume control: Now, you should be able to use your Apple TV Remote to control volume again! provided; every potential issue may involve several factors not detailed in the conversations The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. rkaufmann87, User profile for user: May 14, 2022 1:23 AM in response to @Anthony. Try relocating possible sources away from Apple TV to see if that helps. ask a new question. The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! So there you have it: all you need to know about repairing your own Apple TV remote. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. I have tried learning a new remote in Apple TV settings but still no luck. User profile for user: It's specifically ONLY getting the aTV remote to control volume that doesn't work. Refunds. last night my Apple TV did an automatic update to tvOS 14.7 . That's not really possible for a trash writer like me but I still try. Auto via HDMI will need support for that feature from the other device too. Looks like no ones replied in a while. tvOS 13. Novamente, isso s possvel se voc fizer Turning my HDMI CEC settings on and off . I have unplugged both devices overnight as well and nothing has changed . This can be done by installing the Remote Control for Apple TV app on your Mac. It is only volume. Cannot control volume on Apple TV using iPhone, User profile for user: Pick up the remote for your television, soundbar, or audio receiver. Apple disclaims any and all liability for the acts, Click on "Learn New Device". User profile for user: But with the hub I can connect my Apple TV as the input source, use my TV as the "monitor output", and send the audio to my soundbar using the ARC port. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). Sep 5, 2017. Apple disclaims any and all liability for the acts, This is a user forum, if you want more specifics then you can contact Apple. It should be set to Auto using the IR remote (TV). Urquhart1244, Cant control volume for tv with apple tv remote. provided; every potential issue may involve several factors not detailed in the conversations The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). Since this I have not been able to use my volume controls . To reset the volume, go to Settings>System>Reset. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. Heres the Real Fix! I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Including power cycling everything. Use another remote. Hi Ap2837, Thank you for participating in the Apple Support Communities. I can't recall ever seeing a posting here about intermittent volume control issues that didn't involve Samsung "Anynet+" (aka Samsung's brand name for CEC). Apple TV remote works except volume with my Samsung tv, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Feb 6, 2022 6:02 AM in response to Mannygator, User profile for user: This included the mute button. Youll be prompted to enter a four-digit passcode displayed on the Apple TV screen by your iPhone. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Neither works. Make sure Control TVs and Receivers is selected under home theater control. I have the same issue with a LG 77 CX OLED TV and Samsung QL-800 Soundbar. Until then, the products no longer communicate effectively. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple Remote Volume Not Working: Restart your Apple Remote captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. Release the buttons. I was convinced when I saw version 15.5.1 that Apple for sure patched this issue, but nope! Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Remotes and Devices. Can't control volume for tv with apple tv remote I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. I have a clear view of the IR receiver, and have only had this problem with this specific TV. Step 2: Check your HDMI cable connections. Azanella, User profile for user: Or it is something those two companies have to figure out together. Turn on HDMI ARC or eARC. I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. provided; every potential issue may involve several factors not detailed in the conversations If Volume + - and Mute doesn't work automatically, you need to manually program your Siri Remote.