View All Lifted Trucks Loaner 2022 GMC Sierra 1500 Crew Cab Short Box 4-Wheel Drive SLT Sale Price $58,396 Total Savings Up To $8,191 After finding the 2016 GMC Sierra truck with the options I was looking for on the Laura Buick/GMC website. in 16 reviews, I actually flew into St Louis from Atlanta and drove my new Canyon home. in 6 reviews, I bought a truck from Dave Pusa at Laura GMC and it was probably the best experience I think I could have had. in 9 reviews. Jack Anderson - Owner - Laura Buick-GMC, Inc. | LinkedIn . Great service. When I called the extended warranty company they said the extended warranty was also canceled. 10/31/22 I picked up my vehicle I was charged $2715 for repairs that were either partially done or not done at I was also charged for a water pump that was never replaced. However, your policy clearly states that excluded items from coverage are environmental damage caused by rust or corrosion, chemical damage, damage to chrome plated wheels, and failure resulting from wear and tear. WINAR.MI) (1303_60350), Pharmaceutical Sales Customer Engagement, Shreveport N LA, Jefe de proyectos de infraestructura y servicios tecnolgicos con Certificacin ITIL, Director Regulatory Medical Writer (home-based UK, Iceland, Germany or Switzerland), Assistant Manager, Operations | Keystone Fashion Mall (perm role), Stage consulente applicativo soluzioni enterprise Microsoft Dynamics 365 (1303_58116), See who Orveon Global has hired for this role, Strong experience in artistry, ideally with a qualification, Commercially aware with retail experience, Ability to communicate effectively with Area Manager on business performance, Excellent communicator and can work both in solo and as part of a team, Ability to use Social media to drive customer recruitment. They were supposed to fix a place on the car, but they went back on their word there. ***** ****** This time they told us that they had disconnect out remote start and the mechanic had driven it and the light did not come on. There is a well-documented history of trouble codes and misfires in your vehicle's ECM. Along with the truck I purchased a. laura buick gmc inc. laura buick gmc inc. laura buick-gmc. But they're also smiling. So I called and the salesman told me the trucks werent available they were presold waiting on a chip to come in. You can unsubscribe from these emails at any time. Owner Jack Anderson III and his son Jack Anderson Jr., the sales manager, stand near a new car at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. As a matter of policy, BBB does not endorse any product, service or business. This is why a proration rather than full refund is being offered. Referrals increase your chances of interviewing at Orveon Global by 2x. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Your comprehensive owner benefit program, Chevrolet Complete Care, ensures our commitment to owner satisfaction. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and Dominate search results. After several calls and having to drive to the dealership to get any answers I've been getting the run around about getting the extended vehicle warranty reinstated. Our selection, service, and professional staff will set us apart from other dealerships in the area. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Please contact me at your convenience and we can help resolve your concerns. Grow your business. However, once a sale is completed our vehicles are removed from our website in real time. Stephen Hagopian, of Glen Carbon, looks at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. Anderson said the dealership was already gaining momentum from increased sales in December, following the renovation of their showroom and service area. Laura Buick-Pontiac-GMC Truck, Inc. | Complaints | Better Business Use our search function below or click the buttons of popular models to start your search! Director of Internet Sales - Laura Auto Group - LinkedIn Your job seeking activity is only visible to you. Last chance! That's out of more than 2,100 Buick-GMC dealerships nationwide. truck with the options I was looking for on the Laura Buick/GMC website. Submitting a response indicates a willingness to work with customers to make things right. A Laura sticker on the back of a new Buick at the Laura Buick-GMC dealership at 903 N. Bluff Road. However, you were provided and declined additional repair work to fully repair your vehicle. Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). I specifically remember asking the salesman for an information packet before I agreed to the warranty and was told he couldnt find one and showed me the laminated card on his desk which contained very minimal i formation but I trusted him. Thank you for reaching out and bringing your concern to our attention. Visit us today and see for yourself. If GMC decides to not right this for me I will not purchase vehicles from them in the future. There was also residue of dried coolant found beneath the radiator indicating a leak present. I am happy to discuss in further detail if you have any questions or concerns. Not all accidents requiring a tow constitute a major accident. havent heard back from them guess they dont want Only 577.00 covered by extended warranty. Please let my team know a convenient time for you we will get things taken care of. By Jan 4 2023 vehicle was smoking and over heating-inoperable. 903 N Bluff Rd, Collinsville, IL 62234 United States, 'Facebook Reviews' are now 'Facebook Recommendations', How to respond to bad reviews and repair your online reputation. So every time I get in my truck Im reminded of the day I took my truck to Laura Buick to get what should have been a simple part change. What does this say about GMCs professional grade? Glen is also a Licensed Technician which brings a tremendous amount of knowledge for his position as Shop Manager. As for the drain plug issue; we were able to verify that the plug was not stripped at the time we last serviced your vehicle. Two years later I take the truck into my local GMC dealer for warranty request due to the clear coat coming off the rims. Transmission. In 2020 I already had paint peeling, not chipping, off of my bumper. Thank you for bringing this concern to our attention. Roger . Customer Reviews are not used in the calculation of BBB Rating. When my payment statement arrived I noticed extra money besides the wheel warranty was credited towards the balance. I am opening up a case with General Motors and sharing your feedback with them. When Glen isn't managing our shop he . We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. General Motors may cover the paint peeling depending on what is causing the paint to peel in the first place. Two days later the check in light came back on. Clearly false advertising. They use *** and getting some work done I check with *** to let them know of a possible claim before going to shop and they tell me dealership sold me a extended coverage cover only by gas powered heavy duty and that the extended Coverage doesn't not cover Diesels and was told when I bought the coverage it did. No car available for me now. It's a collective group of good people and that comes through for the customers, he said. I have seen road debris chip paint and bumpers but this isnt anything similar to that type of damage. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan Chevrolet Owner Benefits Owning a Chevrolet vehicle has its perks. One Owner. It is my understanding that this concern was resolved last Friday, April 22, 2022 by our Finance Manager ***** ******. It has been 2 days since I asked for the information and I still have no response from them. Laura Buick-GMC was also in the top 65 for Buick sales nationally. I just confirmed with our Finance Director, ***** ******, that you both spoke today and that ***** confirmed with you that you do have warranty coverage in effect for your diesel truck. Plus Im ashamed to face the people that Ive referred to your dealership that also purchased vehicles and pray they dont get a recall or need any kind of repair work Laura Buicks incompetent team does. For December, we were 25th in the country (for GMC sales), so we just continued our growth, Anderson said. Sistemista Windows/VMware (RIF. Laura Buick-GMC's Competitors, Revenue, Number of Employees - Owler If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I also purchased an extended warranty on the wheels and tires. Dan called me and I explained that I was pre Thank you for brining your concern to our attention. It is very atypical for a wheel as pictured in the images shared with us to have any type of cosmetic issue caused by a material defect. The Chevrolet Owner Center is a one-stop, online resource for all your vehicle needs. Customers can feel that when you walk in. This is great. Rick DeStefane President-CEO-Owner of Reliant Care . Something old and something new help Collinsville car dealership sales soar Laura Buick GMC corporate office is located in 903 N Bluff Rd, Collinsville, Illinois, 62234, United States and has 60 employees. Laura Auto Group, family owned with a strong commitment to customer satisfaction Browse Our Extensive Selection of Vehicles Category Make Model Max Price 1568 Vehicles Search Inventory Laura Buick GMC ADDRESS: 903 N Bluff Road Collinsville, IL 62234 SALES: 618-344-0121 SERVICE: 618-307-4724 View Inventory Visit Website Laura Chrysler Dodge Jeep RAM Let me see if there is any possibility that they may goodwill a replacement dashboard. We're your number one new car dealership in the Greater St. Louis, MO area. With being able to display more cars on the showroom floor and having attractive prices along with having the inventory to support those sales numbers.. The main sign located at Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Great team at Laura Buick GMC. Customer service online and in person were amazing and very friendly. Dealership did not disclose vehicle being in an accident that involved being towed prior to purchasing. I called dealership and spoke to the sales manager at Laura Buick GMC and he said they do not need to disclose vehicle accident report for unless it was a major accident. Please let me know if I can assist with anything. 903 N Bluff Rd Collinsville, IL 62234 We specialize in lifted trucks and superior service. This has been going on for several weeks and every time I call to get an update the response is either any day or let me go check and get back to you. Sign in to save Retail Makeup Artist, Laura Mercier at Orveon Global. 10 followers 4 connections. 903 N Bluff Rd, Collinsville, IL 62234 When I called they kept saying high millage and just wouldn't find me an answer gas vs Diesels coverage. Regarding airbag recall work invoice ********* ******- The service department destroyed the dash in my truck and pretty much said have a nice day, were not responsible for any damage to the dash during airbag recall work. You have permission to edit this article. Susan Hagopian and her husband Stephen Hagopian, of Glen Carbon, look at a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership at 903 N. Bluff Road. Used Laura Buick GMC for Sale (with Photos) - CarGurus My question has nothing to do with the millage. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. Very willing to work with you and help you find the right vehicle. They put a pin hole in my radiator that they refused to fix now my vehicle has to be towed home after paying for these repairs.